Shipping policy

Shipping Policy

Effective Date: 29 July 2026

At Buffalo the Label, we are committed to delivering your order safely and efficiently. We proudly offer worldwide shipping using Royal Mail.

 

Shipping Rates

Our shipping charges are as follows:

• United Kingdom FREE
• European Union £10
• Russia £15
• North America, Central America & South America £15
• Rest of the World Shipping rates are calculated at checkout (where applicable).

 

Free Shipping Offer

We offer FREE worldwide shipping on orders over £150.

 

Shipping Carrier

All orders are shipped via Royal Mail. Once your order has been dispatched, you will receive a shipping confirmation email. Where available, tracking information will also be provided.

 

Order Processing

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, processing times may be slightly longer.

 

Estimated Delivery Times

Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

• United Kingdom: 2–5 business days
• European Union: 5–10 business days
• Russia: 7–15 business days
• Americas: 7–15 business days
• Rest of the World: 7–20 business days

 

Customs, Duties & Taxes

Orders shipped outside the UK may be subject to import duties, taxes (including VAT), customs clearance charges, or handling fees imposed by the destination country. These charges are not included in our prices or shipping costs and are the responsibility of the customer. Where applicable, these charges will be collected by the shipping carrier or customs authority before delivery.

 

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Buffalo the Label is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.

 

Lost or Delayed Parcels

If your order has not arrived within the expected delivery timeframe, please contact us. We will work with Royal Mail to investigate the shipment and assist you as quickly as possible.

 

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website.

Thank you for shopping with Buffalo the Label! We appreciate your support and look forward to delivering your order.